1. Introduction

This Privacy Policy describes how Ajay Krishnan Professional Corporation, an Ontario corporation (“we”, “us”, “our”), collects, uses, and protects information when you use Rajam (“the Service”).

2. Information We Collect

Account information. When you create an account, we collect your name and email address. If you sign in with Google, we receive your name, email address, and profile picture from Google.

Audio content. We store the audio recordings you create or upload to the Service. Audio is stored in its original format and is only accessible to you unless you explicitly publish a collection.

Usage analytics. We collect anonymous usage data using self-hosted analytics tools to understand how the Service is used and to improve it. This may include pages visited, features used, browser type, and device information. This data is stored on our own infrastructure and is not shared with third parties.

Session recording. We may use session recording and product analytics tools to understand how users interact with the Service. Session recordings may capture clicks, scrolls, and page navigation but are configured to exclude sensitive inputs such as passwords. These tools help us identify usability issues and improve the user experience.

Technical data. We automatically collect standard server log information including IP addresses, browser type, referring pages, and timestamps. This data is used for security monitoring, debugging, and performance optimization.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Authenticate your identity and secure your account
Send you service-related communications (such as password resets)
Analyze usage patterns to improve the Service
Detect and prevent abuse or violations of our Terms of Service

We do not sell your personal information. We do not use your audio content for training machine learning models or for any purpose other than providing the Service to you.

4. Information Sharing

We share your information only in the following circumstances:

Published content. When you publish a collection, its recordings become accessible to anyone with the public link.
Service providers. We use third-party services for hosting, storage, and email delivery. These providers process data on our behalf and are bound by contractual obligations to protect your information.
Legal requirements. We may disclose information if required to do so by law or in response to valid legal process.

5. Data Storage and Security

Your data is stored on servers located in Canada and the United States. We use industry-standard encryption for data in transit (TLS) and implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is completely secure.

6. Data Retention

We retain your account information and audio content for as long as your account is active. If you delete a recording, it is moved to trash and permanently deleted after 30 days. If you close your account, we will delete your data within a reasonable period.

7. Cookies and Tracking

The Service uses cookies for authentication and session management. Our self-hosted analytics may use cookies or similar technologies to distinguish unique users. We do not use third-party advertising cookies or cross-site tracking.

8. Your Rights

You may access, update, or delete your personal information through your account settings. You may request a copy of your data or request deletion of your account by contacting us at the address below. We will respond to your request within a reasonable timeframe.

9. Children

The Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service with a revised effective date.

11. Governing Law

This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

12. Contact

Questions about this Privacy Policy may be directed to webmaster@krishnan.ca.